Privacy Policy
Last Updated: November 7, 2025
1. Introduction
CertPath Canada ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
2. Information We Collect
We collect the following types of personal information:
- Contact information: name, email address, province/territory
- Course inquiry details: exam interest and related preferences
- Technical information: IP address, browser type, device information
- Cookie data: usage patterns and site preferences
3. How We Use Your Information
We use your personal information for the following purposes:
- Responding to course inquiries and providing information
- Processing course enrollments and delivering educational materials
- Communicating updates, announcements, and service information
- Improving our website and services
- Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Improve website functionality and user experience
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers who assist in operating our website and delivering courses
- Legal authorities when required by law or to protect our rights
- Third parties with your explicit consent
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Privacy Rights
Under PIPEDA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- File a complaint with the Privacy Commissioner of Canada
9. Unsubscribe and Opt-Out
You may unsubscribe from our communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly at the information provided below
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
CertPath Canada
Ottawa, ON, Canada
Email: privacy@certpathcanada.example